PRIVACY POLICY

Effective date: November 15, 2025

  1. GENERAL

    1. This Mobile Application with the name of JAP/JAP Partner is operated by FerroPulse Technology Solutions Private Limited ("We/Our/Us"). We are committed to protecting and respecting your privacy. We collect and process your personal data in accordance with the Digital Personal Data Protection Act, 2023.
    2. Downloading or using the App indicates that you have read and consented to this Privacy Policy. If you do not agree, do not use the App.
    3. We collect your personal information in order to provide and improve our products and services.
    4. Our privacy policy may change at any time. Please check periodically for updates.
    5. All partner firms and third parties who access personal information must comply with this policy and enter a confidentiality agreement.

  2. HOW WE COLLECT THE INFORMATION

    1. From you directly via the App.
    2. Through business interactions.
    3. From other sources such as public databases, marketing partners, social media platforms, and carriers.
      1. Updated delivery or address information from third parties.
      2. Information about your interactions with services offered by subsidiaries.

  3. INFORMATION WE COLLECT

    1. We collect information to provide better services.
    2. Personal information collected: Name, email, Aadhar card number, Location, PAN, GST for business services.
    3. Sensitive Information: Bank account details for payment.
    4. Automatically collected information: device type, OS, IP address, unique ID, language, access times, and usage data.
    5. Purchase and content usage history.
    6. App usage data including crash logs.
    7. Geolocation information.
    8. Cookies to improve the App and analytics.
    9. Your feedback may be used for marketing.
    10. Data will be retained as required for services or legal compliance.
    11. If you opt-in to marketing, we may send updates and promotional content.

  4. HOW WE USE INFORMATION

    1. To provide, maintain, and improve our services.
    2. We use your information to:
      1. Improve the App and services.
      2. Enhance your experience.
      3. Personalize recommendations.
      4. Deliver products and services.
      5. Process and complete transactions.
      6. Provide customer support.
      7. Manage your App accounts.
      8. Send confirmations, invoices, updates, alerts.
      9. Communicate promotions and news.
      10. Comply with legal verification and cyber protection.
      11. Prevent or detect fraud or unauthorized activity.

  5. DATA TRANSFER

    1. User data is handled with care.
    2. We share data with your consent or to complete services.
    3. Third-party companies may perform functions on our behalf.
    4. They may access only required information and must follow privacy laws.
    5. We disclose information when required by law or to protect rights and safety.

  6. DATA SECURITY

    1. We use technical measures to prevent unauthorized access and data loss.
    2. We follow PCI DSS standards.
      We collect only required information (mobile number, UPI ID, partial bank details, device info).
      We do not store UPI PIN, OTP, or full card details.
      All data is encrypted.
    3. We maintain physical, electronic, and procedural safeguards.
    4. You must protect your usernames and passwords.
    5. Sign off when using a shared device.
    6. We limit access to personal data to authorized personnel only.
    7. Information is stored only as long as required.

  7. LINKS TO THIRD-PARTY SITES/APPS

    We are not responsible for the privacy practices of third-party sites. Review their policies before sharing data.

  8. SOCIAL NETWORK PLUGINS

    This App includes plugins for social networks. Cookies are set only upon active use. Data collection follows each platform’s privacy policy.

  9. SHARING OF PERSONAL INFORMATION

    1. We do not share your data without consent except:
      1. With compliant third parties working on our behalf.
      2. To comply with legal processes.
      3. To enforce rights and policies.
      4. In emergencies to protect individuals.
      5. During business transfers such as mergers or acquisitions.

  10. CHILDREN

    Users under 18 may use the App only with parental consent.

  11. CHANGES TO THIS POLICY

    Updates will appear under the “Last Updated” date. Continued use means acceptance.

    1. For privacy issues, contact us with full details.

Contact Details:

Giri Prasad Reddy D — 9949049278

contact@ferropulse.com

#214, First Floor, 7th Main, NGEF Colony, Indira Nagar, Bengaluru 560038